查詢 text:Klantenservice. ，共 5 筆
查詢再細分
-
- 語言
- 英語(5)
-
- 作者
- Barlow, Janelle,(2)
- Gilmore, James H.,(1)
- Hagel, John.(1)
- Maul, Dianna,(1)
- Møller, Claus,(1)
- Pine, B. Joseph.(1)
- Reichheld, Frederick F.(1)
- Singer, Marc.(1)
- Teal, Thomas,(1)
-
- 資料類型
- 電子書(5)
-
- 主題
- BUSINESS & ECONOMICS(5)
- Klantenservice.(5)
- Consommateurs(3)
- Customer services.(3)
- Service à la clientèle.(3)
- Business & Economics.(2)
- Commerce.(2)
- Customer Relations.(2)
- Klantgerichtheid.(2)
- Marketing & Sales.(2)
- More
-
9 0 0 0 0
Emotional value :creating strong bonds with your customers
- 作者: Barlow, Janelle,
- 出版: San Francisco, CA : Berrett-Koehler Publishers ©2000.
- 資料類型: 電子書
-
5 0 0 0 0The loyalty effect :the hidden force behind growth, profits, and lasting value
- 作者: Reichheld, Frederick F.
- 出版: Boston, Mass. : Harvard Business School Press ©1996.
- 資料類型: 電子書
-
9 0 0 0 0
The experience economy :work is theatre & every business a stage
- 作者: Pine, B. Joseph.
- 出版: Boston : Harvard Business School Press ©1999.
- 資料類型: 電子書
-
14 0 0 0 0
Net worth :shaping markets when customers make the rules
- 作者: Hagel, John.
- 出版: Boston : Harvard Business School Press ©1999.
- 資料類型: 電子書
-
6 0 0 0 0
A complaint is a gift :using customer feedback as a strategic tool
- 作者: Barlow, Janelle,
- 出版: San Francisco : Berrett-Koehler Publishers ©1996.
- 資料類型: 電子書