查詢 text:Klantgerichtheid. ,共 10 筆
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- 語言
- 英語(10)
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- 作者
- Barlow, Janelle,(2)
- Blecker, Thorsten.(1)
- Cole, Paul M.(1)
- Connellan, Thomas K.,(1)
- Donoghue, Karen.(1)
- Ehrlich, Evelyn,(1)
- Fanelli, Duke,(1)
- Farry, Kristin A.(1)
- Foster, Timothy R. V.(1)
- Hooks, Ivy F.(1)
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- 資料類型
- 電子書(10)
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- 主題
- BUSINESS & ECONOMICS(10)
- Klantgerichtheid.(10)
- Customer Relations.(6)
- Consommateurs(4)
- Customer relations.(4)
- Customer services.(3)
- Kundenmanagement(3)
- Consumer Behavior(2)
- Consumer satisfaction.(2)
- Customer loyalty.(2)
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How to be better at ... customer care
- 作者: Foster, Timothy R. V.
- 出版: London : Kogan Page ©1999.
- 資料類型: 電子書
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6 0 0 0 0
Customer connections :new strategies for growth
- 作者: Wayland, Robert E.
- 出版: Boston, Mass : Harvard Business School Press ©1997.
- 資料類型: 電子書
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16 0 0 0 0
E-service :twenty-four ways to keep your customers when the competition is just a click away
- 作者: Zemke, Ron.
- 出版: New York : American Management Association 2000.
- 資料類型: 電子書
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4 0 0 0 0
Built for use :driving profitability through the user experience
- 作者: Donoghue, Karen.
- 出版: New York : McGraw-Hill ©2002.
- 資料類型: 電子書
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11 0 0 0 0
Customer-centered products :creating successful products through smart requirements management
- 作者: Hooks, Ivy F.
- 出版: New York : AMACOM ©2001.
- 資料類型: 電子書
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9 0 0 0 0
Emotional value :creating strong bonds with your customers
- 作者: Barlow, Janelle,
- 出版: San Francisco, CA : Berrett-Koehler Publishers ©2000.
- 資料類型: 電子書
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3 0 0 0 0
Loyalty.com :customer relationship management in the new era of Internet marketing
- 作者: Newell, Frederick,
- 出版: New York : McGraw-Hill ©2000.
- 資料類型: 電子書
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26 0 0 0 0
Information and management systems for product customization
- 作者: Blecker, Thorsten.
- 出版: New York : Springer Science+Business Media ©2005.
- 資料類型: 電子書
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7 0 0 0 0
A complaint is a gift :using customer feedback as a strategic tool
- 作者: Barlow, Janelle,
- 出版: San Francisco : Berrett-Koehler Publishers ©1996.
- 資料類型: 電子書
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22 0 0 0 0
The financial services marketing handbook :tactics and techniques that produce results
- 作者: Ehrlich, Evelyn,
- 出版: Princeton, NJ : Bloomberg Press 2004.
- 資料類型: 電子書