查詢 text:Loyalty ,共 118 筆
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- 作者
- Hunter, Erin.(4)
- Reichheld, Frederick F.(3)
- Zemke, Ron.(3)
- 雷克海(2)
- Akerson, Alan,(1)
- Amacom.(1)
- American Public Television(1)
- Anderson, Kristin,(1)
- Anderson, Laurie Halse.(1)
- Anouilh, Jean,(1)
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- 主題
- BUSINESS & ECONOMICS(37)
- Customer loyalty.(22)
- Customer Relations.(15)
- Customer relations.(15)
- United States.(13)
- Consommateurs(11)
- Consumer satisfaction.(10)
- History(10)
- Management.(9)
- Fidélité.(8)
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- 館別
- 總圖(53)
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15 0 0 0 0
The philosophy of loyalty
- 作者: Royce, Josiah,
- 出版: Nashville : Vanderbilt University Press c1995.
- 資料類型: 圖書
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Loyalty :an essay on the morality of relationships
- 作者: Fletcher, George P.
- 出版: New York ;Oxford : Oxford University Press 1995.
- 資料類型: 電子書
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Scoring points :how Tesco is winning customer loyalty
- 作者: Humby, Clive.
- 出版: Sterling, VA : Kogan Page ©2004.
- 資料類型: 電子書
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Loyalty-based selling :the magic formula for becoming the #1 sales rep
- 作者: Smith, Tim,
- 出版: New York : AMACOM 2001.
- 資料類型: 電子書
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Determinants of museum visitors' loyalty :roles of motivations, past experience, perceptions of service quality, value and satisfaction in museum visitors' loyalty
- 作者: Hsieh, Chi-ming.
- 出版: Saarbrücken : VDM, Verlag Dr. Müller 2010.
- 資料類型: 圖書
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Researching customer satisfaction & loyalty :how to find out what people really think
- 作者: Szwarc, Paul.
- 出版: London ;Sterling, VA : Kogan Page 2005.
- 資料類型: 電子書
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The customer loyalty solution :what works and what doesn't in customer loyalty programs
- 作者: Hughes, Arthur Middleton.
- 出版: New York : McGraw-Hill [2003].
- 資料類型: 電子書
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Loyalty rules! :how today's leaders build lasting relationships
- 作者: Reichheld, Frederick F.
- 出版: Boston : Harvard Business School Press ©2001.
- 資料類型: 電子書
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The quest for loyalty :creating value through partnership
- 作者: Reichheld, Frederick F.
- 出版: Boston, MA : Harvard Business School Press ©1996.
- 資料類型: 電子書
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The eternal e-customer :how emotionally intelligent interfaces can create long-lasting customer relationships
- 作者: Bergeron, Bryan P.
- 出版: New York : McGraw-Hill 2000.
- 資料類型: 電子書