查詢 text:Patient satisfaction. ,共 7 筆
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Patient satisfaction :defining, measuring, and improving the experience of care
- 作者: Press, Irwin.
- 出版: Chicago, IL : Health Administration Press ©2002.
- 資料類型: 電子書
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The essential patient handbook :getting the health care you need-- from doctors who know
- 作者: Ettinger, Alan B.
- 出版: New York : Demos Medical Pub. ©2004.
- 資料類型: 電子書
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Quality of life from nursing and patient perspectives :theory, research, practice
- 作者: King, Cynthia R.
- 出版: Sudbury, Mass. : Jones and Bartlett ©1998.
- 資料類型: 電子書
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CRM systems in German Hospitals :illustrations of issues & trends
- 作者: Raisinghani, Mahesh S.,
- 出版: Hershey, PA : Idea Group Pub. ©2005.
- 資料類型: 電子書
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Achieving service excellence :strategies for healthcare
- 作者: Fottler, Myron D.,
- 出版:
- 資料類型: 電子書
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Consumer-directed healthcare and its implications for providers
- 作者: Bonney, Robert S.
- 出版: Chicago : Health Administration Press ©2005.
- 資料類型: 電子書
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The trust prescription for healthcare :building your reputation with consumers
- 作者: Shore, David A.
- 出版: Chicago, IL : Health Administration Press ©2005.
- 資料類型: 電子書