查詢 text:Relations avec la clientèle. ，共 12 筆
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- 英語(12)
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- 作者
- Hagel, John.(2)
- Armstrong, Arthur.(1)
- Bond, Alison.(1)
- Chartered Institute of Marketing.(1)
- Coker, Darlene M.(1)
- Cole, Paul M.(1)
- Foss, Bryan.(1)
- McKenna, Regis.(1)
- Millison, Doug.(1)
- Moon, Michael(1)
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- 資料類型
- 電子書(12)
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- 主題
- BUSINESS & ECONOMICS(12)
- Relations avec la clientèle.(10)
- Customer relations.(9)
- Consommateurs(7)
- Consumer Behavior(5)
- Consumer satisfaction.(4)
- Customer Relations.(4)
- Internet.(4)
- Kundenmanagement(4)
- Marketing sur Internet.(4)
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6 0 0 0 0Total access :giving customers what they want in an anytime, anywhere world
- 作者: McKenna, Regis.
- 出版: Boston, Mass. : Harvard Business School Press ©2002.
- 資料類型: 電子書
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9 0 0 0 0
Relationship marketing for competitive advantage :winning and keeping customers
- 作者: Payne, Adrian.
- 出版: Oxford ;Boston : Butterworth-Heinemann 1998, ©1995.
- 資料類型: 電子書
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6 0 0 0 0
Customer connections :new strategies for growth
- 作者: Wayland, Robert E.
- 出版: Boston, Mass : Harvard Business School Press ©1997.
- 資料類型: 電子書
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5 0 0 0 0
Everyone is a customer :a proven method for measuring the value of every relationship in the era of collaborative business
- 作者: Shuman, Jeffrey C.,
- 出版: [Chicago] : Dearborn Trade Pub. ©2002.
- 資料類型: 電子書
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5 0 0 0 0
Conquering consumerspace :marketing strategies for a branded world
- 作者: Solomon, Michael R.
- 出版: New York : AMACOM ©2003.
- 資料類型: 電子書
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5 0 0 0 0
The loyalty effect :the hidden force behind growth, profits, and lasting value
- 作者: Reichheld, Frederick F.
- 出版: Boston, Mass. : Harvard Business School Press ©1996.
- 資料類型: 電子書
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17 0 0 0 0
Consumer insight :how to use data and market research to get closer to your customer
- 作者: Stone, Merlin,
- 出版: London ;Sterling, Va. : Kogan Page ©2004.
- 資料類型: 電子書
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74 0 0 0 0
High performance sales organizations :achieving competitive advantage in the global marketplace
- 作者: Coker, Darlene M.
- 出版: New York, N.Y. : McGraw-Hill ©2000.
- 資料類型: 電子書
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6 0 0 0 0
Firebrands :building brand loyalty in the Internet age
- 作者: Moon, Michael
- 出版: Berkeley, Calif. : Osborne/McGraw-Hill 2000.
- 資料類型: 電子書
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3 0 0 0 0
Loyalty.com :customer relationship management in the new era of Internet marketing
- 作者: Newell, Frederick,
- 出版: New York : McGraw-Hill ©2000.
- 資料類型: 電子書