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- 動作分析109-1(1)
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16 0 0 0 0Developing good practice in community care :partnership and participation
- 作者: White, Vicky,
- 出版: London ;Philadelphia, Pa : Jessica Kingsley Publishers 2001.
- 資料類型: 電子書
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9 0 0 0 0
Perfect phrases for customer service :hundreds of tools, techniques, and scripts for handling any situation
- 作者: Bacal, Robert.
- 出版: New York : McGraw-Hill ©2005.
- 資料類型: 電子書
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105 0 0 0 0
The social welfare institution :an introduction
- 作者: Federico, Ronald C.
- 出版: Lexington, Mass. : Heath c1976.
- 資料類型: 圖書
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9 0 0 0 0
Special issue on service excellence
- 作者: Lewis, Barbara.
- 出版: [Bradford, West Yorkshire] : Emerald 2002.
- 資料類型: 電子書
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9 0 0 0 0
Key account management in financial services :tools and techniques for building strong relationships with major clients
- 作者: Cheverton, Peter.
- 出版: London ;Sterling, Va. : Kogan Page 2004, ©2005.
- 資料類型: 電子書
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63 0 0 0 0
Digital reference services
- 作者: Chowdhury, G. G.
- 出版: [Place of publication not identified] : Emerald 2004.
- 資料類型: 電子書
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10 0 0 0 0
Integrative approaches to supervision
- 作者: Carroll, Michael.
- 出版: London ;Philadelphia, PA : Jessica Kingsley Publishers 2001.
- 資料類型: 電子書
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7 0 0 0 0
Healthcare management dictionary
- 作者: Phillips, Annie.
- 出版: Abingdon, U.K. : Radcliffe Medical Press ©2003.
- 資料類型: 電子書
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15 0 0 0 0
25 top financial services firms.
- 作者:
- 出版: San Francisco, CA : WetFeet, Inc. ©2002.
- 資料類型: 電子書
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253 0 0 0 0
Performance Research Associates' Delivering knock your socks off service.
- 作者: Zemke, Ron.
- 出版: New York : American Management Association ©2003.
- 資料類型: 電子書