查詢 text:Customer services Evaluation. ,共 11 筆
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- 語言
- 英語(11)
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- 作者
- Anton, Jon,(1)
- Arthur Andersen LLP.(1)
- Burke, Jack,(1)
- Dawson, Keith.(1)
- Ford, Robert C.(1)
- Fottler, Myron D.,(1)
- Gerson, Richard F.(1)
- Heaton, Cherrill P.,(1)
- Hilton, Ronald W.(1)
- Hsu, Cheng,(1)
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- 主題
- BUSINESS & ECONOMICS(7)
- Consumer satisfaction.(6)
- Customer Relations.(4)
- Customer relations.(4)
- Customer services(4)
- Evaluation.(4)
- Consommateurs(3)
- Consumer Behavior(3)
- Customer services.(3)
- Satisfaction.(3)
- More
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- 館別
- 總圖(1)
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84 0 0 0 0
Creating customer connections :how to make customer service a profit center for your company
- 作者: Burke, Jack,
- 出版:
- 資料類型: 電子書
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8 0 0 0 0
Measuring customer satisfaction
- 作者: Gerson, Richard F.
- 出版: Menlo Park, Calif. : Crisp Publications ©1993.
- 資料類型: 電子書
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15 0 0 0 0
CallCenter management by the numbers
- 作者: Anton, Jon,
- 出版: West Lafayette, Ind. : Ichor Business Books 1997.
- 資料類型: 電子書
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10 0 0 0 0
The Arthur Andersen guide to talking with your customers :what they will tell you about your business (when you ask the right questions)
- 作者: Wing, Michael J.
- 出版: Chicago : Upstart Pub. ©1997.
- 資料類型: 電子書
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8 0 0 0 0
Call center savvy :how to position your call center for the business challenges of the 21st century
- 作者: Dawson, Keith.
- 出版: New York : Telecom Library ©1999.
- 資料類型: 電子書
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9 0 0 0 0
Customer-centered telecommunications services marketing
- 作者: Strouse, Karen G.
- 出版: Boston : Artech House 2004.
- 資料類型: 電子書
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16 0 0 0 0
Achieving service excellence :strategies for healthcare
- 作者: Fottler, Myron D.,
- 出版:
- 資料類型: 電子書
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15 0 0 0 0
Internet QoS :architectures and mechanisms for quality of service
- 作者: Wang, Zheng.
- 出版: San Francisco : Morgan Kaufmann ©2001.
- 資料類型: 電子書
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134 0 0 0 0
Managerial accounting :creating value in a dynamic business environment
- 作者: Hilton, Ronald W.
- 出版: Boston : McGraw-Hill Irwin c2009.
- 資料類型: 圖書
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7 0 0 0 0
Automotive vehicle safety
- 作者: Peters, George A.,
- 出版: London ;New York : Taylor & Francis 2002.
- 資料類型: 電子書